For ghost kitchens and delivery-only brands
Multiple menus, multiple marketplaces, one kitchen. Asky keeps every order, brand and driver in sync.
Scroll to see Asky across hospitality
If any of these sound familiar, you're our customer.
Tap the ones you recognise — we'll highlight the right tools below.
Too Much Dependence on Delivery Apps
Ghost kitchens often rely heavily on platforms that charge high commissions — with no way to reach customers directly.
No Direct Customer Relationship
The delivery app owns the customer, not the kitchen. Every order through a marketplace is a relationship you can't build on.
Low Brand Loyalty
Customers may remember the app, not the food brand. Without a direct channel, there is no way to make your brand stick.
Hard to Increase Repeat Orders
Without direct marketing, customers are not automatically encouraged to reorder. A simple follow-up message after delivery changes this.
Multiple Brand Management
Ghost kitchens may run several brands and need organised digital menus, separate KDS routing, and per-brand reporting — all in one place.
Limited Customer Data
Owners often don't know who ordered, what they like, or when they might reorder. All of that data sits with the platform.
Margin Pressure
High commissions, discounts, and delivery costs reduce profitability on every order. A direct ordering channel restores that margin.
Weak Marketing Automation
Promotions are often manual instead of triggered by customer behaviour. Asky sends the right offer at the right time automatically.
Multi-Brand Inconsistency
Managing different menus, prices, and promotions across multiple brands without one central system creates errors and missed opportunities.
Multi-Location Inconsistency
Operating brands across multiple kitchen sites means fragmented menus, separate reporting, and no shared customer data. Asky consolidates them into one platform.
Answering Every DM Manually
Booking questions, menu queries, and complaints pile up across WhatsApp, Instagram and Messenger — someone has to reply to each one by hand, or the venue looks unresponsive. Asky's AI replies instantly, in your tone, on every channel — and remembers the conversation.
No Gift Cards, Coupons or Referral Rewards
Regulars refer friends for free, gift-card sales go untapped over the holidays, and promotions are one-off paper discounts with zero tracking. Asky turns each into a repeatable revenue channel — sell gift cards, run trackable coupons, reward referrals automatically.
No Way to Track Staff Performance or Hours
Who's actually driving sales on a shift? Who's clocking in late? Without shift-level data, performance conversations are guesswork and payroll hours are hard to verify. Asky tracks sales, cash and hours per team member, in real time.
Bad Google Reviews
A single bad review on Google can cost you dozens of new customers. Most happen before you even know there's a problem.
The Root Problem
Every customer who orders through a third-party app is a customer you don't own.
No name. No email. No way to bring them back. Asky changes that.
Every tool your venue needs — all in one platform, working as one.
Operate
Simplified operations.
One menu powering table, takeaway and delivery orders. Time-based, with photos, modifiers and dietary tags.
Customers tap, order and pay on their own — at the table, the counter or a kiosk.
Customers scan, order and pay on their phone — at the table, in the queue, or in the room.
Fast, casual-friendly POS that handles the floor. Modifiers, splits, transfers.
Owner, manager, cashier, kitchen — each role gets its own view, permissions and reports.
Bookings and floor plans. No-show tracking, deposits and reminders built in.
Take bookings for tables, events and experiences — with deposits, reminders and capacity limits.
See every table in real time — open, seated, ordering or ready to pay — straight from the floor plan.
Card, contactless, mobile wallet — all settled in one dashboard.
Kitchen display synced with the floor. Orders sequenced, delays surfaced, comms reduced.
Drivers see their queue, route, customer notes and proof of delivery from one app.
A single view of every active delivery, driver and ETA — for ops control in real time.
Live map of pending orders. Smart batching cuts delivery time and fuel cost.
Split by item, by guest or evenly. Closes the table fast at peak.
Returning customers tap once to reorder their favourites. Drives loyalty without effort.
End-of-day, sales by item, COGS, staff hours, variance — finalised the moment you close. No spreadsheets.
Staff start, pause and close their own shifts. See sales, cash in drawer and hours per team member — in real time.
Track ingredients, COGS and variance per menu item. Auto re-order alerts.
Schedule shifts, track hours, manage swaps and approvals — alongside the POS your team already uses.
Automate
Service on autopilot.
One AI brain across WhatsApp, Instagram and Messenger — automated replies, same memory, same tone on every channel.
AI replies to every Instagram comment instantly — keeps engagement high and frees your team from the feed.
New followers get an automatic DM the moment they follow — introduce your brand, share your menu or drop an offer.
Remembers each guest across conversations. No "what's your name?" twice.
Suggested responses for staff to send in one tap. Keeps the human voice; saves the time.
The 12 most-asked questions answered instantly, in the customer's language. 24/7.
AI books, confirms, modifies and cancels reservations across channels. Floor plan respected.
AI takes orders from chat with menu modifiers, allergens and upsells handled correctly.
Grow
Drive revenue.
Every order builds a guest profile. Frequency, ticket size, dietary notes — yours, not a marketplace's.
Digital stamp cards, tiered rewards, birthday treats — usage rates 4× higher than paper.
Single-use, multi-use, time-bound. Redeemable at the till and on QR ordering.
Customers refer friends, both get rewarded. Tracked end-to-end in the CRM.
Sell digital and physical gift cards. Recipients spend at your venue — you keep the cash float and pick up a new customer.
Set once, run forever. Birthday treats and lapsed-customer offers fire automatically.
Reach customers where they are. Same campaign, four channels, one dashboard.
A branded site with QR ordering, gift cards and bookings out of the box. Drag-and-drop, no code.
Link every order back to the ad that brought the customer in. ROAS at the venue level.
Send your CRM segments to Meta Ads. Retargeting, lookalikes, win-back audiences — automated.
Conversations that turn into customers — name, email, phone captured naturally in chat.
AI groups your audience by behaviour: VIPs, lapsed, first-timers, big spenders.
6 → 1
Marketplace tablets consolidated
15min
End-of-day reconciliation
+30%
Throughput with one paced kitchen feed
Indicative numbers from current Asky operators in this category. Your results will differ — book a demo and we'll model it for your venue.
Built for delivery-only kitchens and multi-brand operators across Australia.
Yes. Each brand has its own menu and its own marketplace listings, but every order flows into one paced kitchen screen, tagged by brand.
Uber Eats and DoorDash orders consolidate into one feed, alongside any direct ordering you run under your own brands.
Yes — reporting breaks down sales, commissions and food cost per brand and per channel, so unprofitable brands are easy to spot.
Yes. Asky gives each brand its own direct ordering page — lower commission, and the customer data stays yours.
Pricing
No contract
Cancel anytime. No lock-in.
Free setup
Usually $299. Free until .
Demo, pricing, setup — we'll come back within one business day.