Know your customers
Your customers aren't strangers anymore.
- 8visits
- $684spent
- 32 days agolast visit
- $68average spend
- Margheritafavourite
Every visit adds to the picture.
For food halls and indoor markets in Australia
Asky puts every stall behind one QR at the table — one cart, one payment, and each order goes straight to the right stall, on a screen or a printer. The group stays seated.
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Food halls are complicated
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Four friends. Three stalls. One seat nobody dares leave.
With no bookings, a seat is hard won. Split up to queue at different stalls and someone comes back to find it taken.
One meal. Three stalls. Three separate checkouts.
Three queues and three payments, however fast each till is. It’s easier for the group to pick one stall.
The ramen is ready at one end. The tacos are at the other.
Food lands in pieces, from different stalls, and nobody’s sure whose number was just called. Guests end up patrolling the hall.
One payment. Three stalls. Who’s owed what?
When a group pays once, each stall still needs its own takings, and you need the totals to add up.
One stall’s fryer is struggling. You find out from a guest.
Most stalls are flying. One is quietly backing up, and the hall manager can’t see which.
A packed Saturday. Not one name to bring back.
The hall is the draw, but without a shared customer record there’s no one to invite back.
The Root Problem
Different problems. Same root cause.
Every one of them comes from running separate systems that forget the guest the moment an order ends. Asky is one system — and it remembers.
Every stall keeps its own kitchen. The guest gets one checkout. That’s the easy part.
Indicative numbers from current Asky operators. Your results will differ.
Beyond the basics
Know your customers
Every visit adds to the picture.
Bring them back
Asky AI
Do you have a table for 4 tonight?
Yes — I can help with that. What time would you prefer?
Reviews
Gift cards
Win-back
Your audience
Referrals
Referral rewards
Direct sales
Build direct relationships instead of paying to reach the same customer again.
Know what's working
Feedback
A bad night reaches you before it reaches a review — so you can fix it, and keep the customer.
Coupons
Sent to the right customers, not everyone.
Targeted ads
Your website
Ordering, bookings and menu — on your own site.
Be found
And there's still more.
Reduce
Increase
Run Asky on the screens you already have — or tell us what you need and we'll sort the hardware. No proprietary kit, no lock-in.
Pick one or more — all free, no card needed.
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Based on this venue's public order signals, here is a credible starting point for what direct ordering could put back in your pocket every year.
Estimated monthly orders
Avg. order value used
Make it exact — your real numbers
Adjust the sliders and the estimate updates instantly.
Potential annual savings
Estimated from public order volume signals. We model your real channel mix, AOV and commissions on the call.
Built for food halls and shared-seating markets across Australia.
Either. Each stall decides, and a stall can choose differently for different orders. It can send a runner to the table, or message the guest’s phone when the order is ready and let them collect it themselves. Each stall chooses, so one hall can mix both.
Yes. Guests build one cart across as many stalls as they like and pay once. Each stall still gets its own ticket, and each stall’s share is tracked separately, so vendors see their own sales as if the guest had paid at their counter. How settlement and fees work for your hall depends on your setup, so ask us when you enquire.
Each vendor sees only the orders, customers and reports from their own stall. The hall sees every stall individually and the shared guest record across all of them, so you can run loyalty and bring visitors back across the hall. If a vendor leaves, their menu, customer history and data go with them. Ask us how this is set up for your hall.
That’s settled in the quote, because pricing is tailored to your hall and the stalls inside it. Tell us how many stalls you run and how you’d like it to work for the hall and for the vendors, and we’ll walk you through what fits.
Asky runs online only, so every screen needs a connection. Guests order from their own phones, so the backup that matters is at the stalls: if the hall’s wifi drops, each stall switches its device to a 4G or 5G network, such as a phone hotspot, and carries on with the same orders, kitchen screen and payments. Set the hotspot up before your first busy service, not during it.
Pricing
No contract
Cancel anytime. No lock-in.
Free setup
Usually $299. Free until .
Second opinion
Opens your assistant with the question already written — it reads this page and tells you how Asky fits a food market stall like yours.
The answer comes from the assistant, not from us.
Pricing, setup and next steps — we'll come back within one business day.