For takeaway and delivery venues in Australia
Built for venues where speed and order accuracy matter more than table service. QR menus, delivery management and direct ordering — without paying 30% to marketplaces.
Scroll to see Asky across hospitality
If any of these sound familiar, you're our customer.
Tap the ones you recognise — we'll highlight the right tools below.
Too Many Phone Interruptions
Phone orders slow down staff and increase mistakes — taking someone away from preparation every time the phone rings.
Order Errors
Wrong items, pickup times, or customer details create refunds and complaints. Digital orders go straight to the kitchen, exactly as placed.
Dependence on Delivery Apps
Takeaway shops lose margin when customers order through third-party platforms — and the platform keeps the customer data.
No Pickup Automation
Customers call to ask when the order will be ready. Automated SMS notifications eliminate these interruptions entirely.
Hard to Manage Busy Periods
Lunch and dinner rushes can become chaotic without a digital order flow that paces the kitchen and manages pickup timing.
Weak Customer Loyalty
Takeaway customers may order often, but the business has no system to reward them or give them a reason to stay direct.
No Automated Marketing
Shops don't automatically remind customers to order again. A Wednesday slow day could be fixed with a Tuesday message to last week's customers.
Lost Customer Data
Without direct ordering, the business doesn't own customer names, emails, or order history. Every customer belongs to the platform.
Menu Update Lag
When items sell out during a rush, staff have to tell customers manually. Real-time digital menus hide sold-out items automatically.
Staff Training & Turnover Costs
High turnover in takeaway means constant retraining on POS and specials. Digital ordering reduces how much new staff need to know.
Multi-Location Inconsistency
Running two or more locations means separate menus, separate customer lists, and no way to coordinate promotions. Asky brings everything into one platform.
Answering Every DM Manually
Booking questions, menu queries, and complaints pile up across WhatsApp, Instagram and Messenger — someone has to reply to each one by hand, or the venue looks unresponsive. Asky's AI replies instantly, in your tone, on every channel — and remembers the conversation.
No Gift Cards, Coupons or Referral Rewards
Regulars refer friends for free, gift-card sales go untapped over the holidays, and promotions are one-off paper discounts with zero tracking. Asky turns each into a repeatable revenue channel — sell gift cards, run trackable coupons, reward referrals automatically.
No Way to Track Staff Performance or Hours
Who's actually driving sales on a shift? Who's clocking in late? Without shift-level data, performance conversations are guesswork and payroll hours are hard to verify. Asky tracks sales, cash and hours per team member, in real time.
Bad Google Reviews
A single bad review on Google can cost you dozens of new customers. Most happen before you even know there's a problem.
The Root Problem
Every customer who orders through a third-party app is a customer you don't own.
No name. No email. No way to bring them back. Asky changes that.
Every tool your venue needs — all in one platform, working as one.
Operate
Simplified operations.
One menu powering table, takeaway and delivery orders. Time-based, with photos, modifiers and dietary tags.
Customers tap, order and pay on their own — at the table, the counter or a kiosk.
Customers scan, order and pay on their phone — at the table, in the queue, or in the room.
Fast, casual-friendly POS that handles the floor. Modifiers, splits, transfers.
Owner, manager, cashier, kitchen — each role gets its own view, permissions and reports.
Bookings and floor plans. No-show tracking, deposits and reminders built in.
Take bookings for tables, events and experiences — with deposits, reminders and capacity limits.
See every table in real time — open, seated, ordering or ready to pay — straight from the floor plan.
Card, contactless, mobile wallet — all settled in one dashboard.
Kitchen display synced with the floor. Orders sequenced, delays surfaced, comms reduced.
Drivers see their queue, route, customer notes and proof of delivery from one app.
A single view of every active delivery, driver and ETA — for ops control in real time.
Live map of pending orders. Smart batching cuts delivery time and fuel cost.
Split by item, by guest or evenly. Closes the table fast at peak.
Returning customers tap once to reorder their favourites. Drives loyalty without effort.
End-of-day, sales by item, COGS, staff hours, variance — finalised the moment you close. No spreadsheets.
Staff start, pause and close their own shifts. See sales, cash in drawer and hours per team member — in real time.
Track ingredients, COGS and variance per menu item. Auto re-order alerts.
Schedule shifts, track hours, manage swaps and approvals — alongside the POS your team already uses.
Automate
Service on autopilot.
One AI brain across WhatsApp, Instagram and Messenger — automated replies, same memory, same tone on every channel.
AI replies to every Instagram comment instantly — keeps engagement high and frees your team from the feed.
New followers get an automatic DM the moment they follow — introduce your brand, share your menu or drop an offer.
Remembers each guest across conversations. No "what's your name?" twice.
Suggested responses for staff to send in one tap. Keeps the human voice; saves the time.
The 12 most-asked questions answered instantly, in the customer's language. 24/7.
AI books, confirms, modifies and cancels reservations across channels. Floor plan respected.
AI takes orders from chat with menu modifiers, allergens and upsells handled correctly.
Grow
Drive revenue.
Every order builds a guest profile. Frequency, ticket size, dietary notes — yours, not a marketplace's.
Digital stamp cards, tiered rewards, birthday treats — usage rates 4× higher than paper.
Single-use, multi-use, time-bound. Redeemable at the till and on QR ordering.
Customers refer friends, both get rewarded. Tracked end-to-end in the CRM.
Sell digital and physical gift cards. Recipients spend at your venue — you keep the cash float and pick up a new customer.
Set once, run forever. Birthday treats and lapsed-customer offers fire automatically.
Reach customers where they are. Same campaign, four channels, one dashboard.
A branded site with QR ordering, gift cards and bookings out of the box. Drag-and-drop, no code.
Link every order back to the ad that brought the customer in. ROAS at the venue level.
Send your CRM segments to Meta Ads. Retargeting, lookalikes, win-back audiences — automated.
Conversations that turn into customers — name, email, phone captured naturally in chat.
AI groups your audience by behaviour: VIPs, lapsed, first-timers, big spenders.
−30%
Cut in marketplace commissions
<3min
Average direct order to kitchen
+24%
Repeat orders with CRM win-back
Indicative numbers from current Asky operators in this category. Your results will differ — book a demo and we'll model it for your venue.
Trusted by pizzerias, burger joints, sushi shops, kebab houses and delivery-only kitchens across Australia.
Yes — Asky is designed for takeaway and delivery as primary channels. Counter pickup, drive-through and home delivery are all native flows; dine-in is optional.
A QR code in-store, on packaging or on flyers takes them straight to your menu in their browser. No download. They order, pay, get an SMS when it's ready.
Yes — most takeaway shops use Asky as the primary direct channel and treat marketplaces as an extra. Orders from both consolidate into one screen for the kitchen.
Yes. Define zones by postcode or radius, set minimum spend per zone, surge prices on busy nights — all from one config page.
Pricing
No contract
Cancel anytime. No lock-in.
Free setup
Usually $299. Free until .
Demo, pricing, setup — we'll come back within one business day.
